Can't log in

[nishapatel160]

Tweet

http://supportstats.info/beta/my/3981.html

[greeners65]

I'm suffering the same problem in IE
http://supportstats.info/beta/my/4618.html


and Chrome

http://supportstats.info/beta/my/4619.html

HTH

[TVC_Colwal]

What antivirus program do you have on your computer?

[greeners65]

What antivirus program do you have on your computer?

Spybot............................

[greeners65]

I'm running XP and rolled it back....still the same

[TVC_Colwal]

So you are only using spybot? Which I may add in not an antivirus program.

I want you to do two tests for me please.

Please could you go to this address http://supportstats.info/ and let it run, copy the ID number and post it back to us.

Could you go here please http://www.speedtest.net/ press begin > then let the test run > copy the link after the test and paste it back here.

[greeners65]

http://supportstats.info/beta/my/4621.html





HTH

[greeners65]

I've had my fill with McAfee and Norton...........

[greeners65]

I've just tried my desktop PC, and it's fine so it must be a laptop problem.....

[TVC_Colwal]

Check to see if you need to add www.tvcatchup.com to a list of approved sites in the browser, although it is quiet a problem guessing to your actual problem.