sound to vision out of sync,vision is 4 second delay to sound

[Marc64]

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Please can someone help in relation to sync'ing/fixing the vision in catchup with the sound, everything seems fine in loading and watching all channels but the sound is 4 or 5 seconds in front of the vision, many thanks for any suggestions/help,
(running in Google chrome)
regards,

[swimfast]

Hi Marc64, I have the same problem which cropped up over 24 hours ago. Up to then everything was ok. I am sure that there have been some changes made on the net. I cannot offer any suggestions but I am sure that we are not the only ones with this problem. Currently I do not run Google Chrome as I have Mozila Firefox, which I have found quite satisfactory up till now. I notice that you posted this query early April so I hope that someone will take note of this problem.

[TVC_Colwal]

There are no reported issues on TVCatchup at the moment so please complete the test below.

This tool is a tool which will show you where you are losing your internet on the way to TVCatchup it is a combined ping/tracert tool and is very good at identifying where the issue is.
http://winmtr.net/ download it and enter the IP 84.234.16.45 hit start and see where your packets are being lost on the way to TVCatchup. This is best to do in the daytime and at peak time to see the difference.

When testing your internet it isn't only about speed as you need to test the consistency of it as well and a ping test is the most important more important for live streaming, as if it is not consistent then you will get a stutter of data thereby causing it to buffer.

Let us know how you get on.